Technical Support

Technical Support Business Hours

Monday to Saturday, 9:00 AM and 5:00 PM.

Live Chat: click chat on this page to talk to us or click feedback to leave a msg.

Phone: (02) 8776 3200


Create a Technical Support Case

To get support from our technical support team, please submit your contact information and details about the issue you need help with below link

Video Surveillance Technical Support

Get Free Technical Support from our team of manufacturer-certified support technicians.

Complimentary technical support includes:

Break/Fix support under manufacturer warranty

Basic camera, network, and NVR/DVR troubleshooting

Returns / RMA requests

Create a Technical Support Case

Software Downloads & Updates

Sydney Security Cameras regularly release system updates and software downloads. If there is anything critical to your system, we will send you email and guide the updates. You may also regularly check latest updates from our online support platform by the following link:

Just added to your wishlist:
My Wishlist
You've just added this product to the cart:
Go to cart page